At BrightPeak, we value transparency. These Terms and Conditions outline our services, payments, cancellations, confidentiality, and communication.
Terms of Services
We provide a range of creative services, which may include but are not limited to branding, logo design, web design, strategy, digital assets and consultation. The exact scopes, deliverables, and timeline of each project will be clearly outlined in a project proposal, estimates, or agreement before any work begins.
→ Website design and development
→ Branding and visual identity
→ Digital marketing (SEO, paid advertising, content strategy)
→ Website hosting and maintenance
All services are delivered as outlined in the agreed proposal or contract. Work outside the agreed scope will require a separate quotation and approval.
Last Updated: 19 August 2025
Payments and Invoicing
We operate with transparency and fairness when it comes to payments. Most projects require a non-refundable 60% advance payment before we begin. The remaining balance is due upon final delivery of assets or completion of the project.
For larger or long-term projects, milestone-based payments may be set out in the proposal. Payments are accepted via bank transfer or other agreed methods.
Late payments may result in delayed deliverables, suspension of work, and/or a late fee. We encourage prompt communication around any billing questions to avoid disruption.
Cancellation and Termination
If a client cancels before work has started, BrightPeak will retain a £150 administration fee.
If cancellation occurs after work has begun, up to 50% of the initial deposit may be retained to cover time and resources spent.
Either party may terminate the agreement in writing if the other breaches these Terms and fails to resolve the issue within 14 days. All completed work and outstanding balances remain payable.
→ If a client cancels before work begins, BrightPeak will retain a £150 administration fee
→ After work starts, up to 50% of the deposit may be retained and you will be invoiced for work completed
→ Unfinished or unpaid creative materials remain the property of BrightPeak.
Confidentiality
Both BrightPeak and the client agree to keep project-related information confidential. This includes business data, marketing strategies, intellectual property, and any sensitive information shared during the project. These obligations continue after the project ends.
Let’s Stay Connected
We believe in open communication and mutual respect. If you have any questions about these terms, please contact us at contact@brightpeak.agency. We are always happy to provide clarity and ensure you feel confident working with us.