Privacy Policy
Privacy Policy
Your trust matters. This policy explains what data we collect, why we collect it, and how we keep it safe. By using our services
Information We Collect
BR Digital Solutions Ltd Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact Details Email: contact@brightpeak.agency
What Information We Collect, Use, and Why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Gender
Usage data (including information about how you interact with and use our website, products and services)
Website user information
We collect or use the following personal information for information updates or marketing purposes:
Names and contact details
Profile information
Marketing preferences
Website and app user journey information
We collect or use the following personal information for research or archiving purposes:
Names and contact details
Website and app user journey information
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are briefly outlined below. You can find more about your data protection rights and applicable exemptions on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information, including where we get it from and who we share it with.
Your right to rectification – You can ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You can ask us to delete your personal information.
Your right to restriction of processing – You can ask us to limit how we use your personal information.
Your right to object to processing – You can object to the processing of your personal data.
Your right to data portability – You can ask us to transfer your personal information to another organisation or to you.
Your right to withdraw consent – When consent is our lawful basis, you can withdraw it at any time.
If you make a request, we must respond without undue delay and within one month. To make a data protection rights request, contact us using the details at the top of this privacy notice.
Our Lawful Bases for the Collection and Use of Your Data
To Provide and Improve Products and Services
Consent – We have your permission after giving all relevant information.
Contract – We need the information to enter into or carry out a contract.
Legitimate interests – We use information in a way that benefits you or us without causing undue harm. Our interests include:
Understanding client needs
Delivering services effectively
Improving quality and usability
Personalising communication
Supporting client growth
This use is limited, relevant, and not sensitive in nature. Clients would reasonably expect us to use their data to improve services.
For Information Updates or Marketing
Consent – We have your permission.
Legitimate interests – We send occasional updates to existing clients and contacts to:
Share service changes or improvements
Offer relevant insights or promotions
Maintain professional relationships
Communications are relevant, minimal, and always include an opt-out option.
For Research or Archiving Purposes
Consent – We have your permission.
Legal obligation – We must keep data to meet legal requirements.
Legitimate interests – We retain minimal data to:
Improve service quality
Analyse past work
Ensure continuity and accountability
This processing is necessary and proportionate. The data is often anonymised or pseudonymised, and the privacy impact is low.
Where We Get Personal Information From
Directly from you (e.g., enquiries, forms, meetings)
Public sources (e.g., websites, social media)
Referrals from clients or partners
Tools we use (e.g., domain registrars, analytics, CRM systems)
How Long We Keep Information [We retain client financial records for 6 years, project files for 2 years, and marketing contact data for no longer than 24 months without renewed consent.” ]
For more information on retention periods or criteria, contact us using the details provided.
Who We Share Information With
Data Processors Bradley Roberts and others who perform functions for us, including:
Website hosting and domain services
Email and marketing tools
Payment and invoicing systems
Cloud storage for project files
IT and security services
CRM systems
Each processor acts on our instructions and must keep information secure and confidential.
Others We Share With
Financial or fraud investigation authorities
Regulatory authorities
Organisations we’re legally required to share data with
Suppliers and service providers involved in delivering our services
How to Complain
If you have concerns about how we use your personal data, contact us using the details above.
If you remain dissatisfied, you can complain to the ICO: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last Updated 3/8/25
BR Digital Solutions Ltd Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact Details Email: contact@brightpeak.agency
What Information We Collect, Use, and Why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Gender
Usage data (including information about how you interact with and use our website, products and services)
Website user information
We collect or use the following personal information for information updates or marketing purposes:
Names and contact details
Profile information
Marketing preferences
Website and app user journey information
We collect or use the following personal information for research or archiving purposes:
Names and contact details
Website and app user journey information
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are briefly outlined below. You can find more about your data protection rights and applicable exemptions on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information, including where we get it from and who we share it with.
Your right to rectification – You can ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You can ask us to delete your personal information.
Your right to restriction of processing – You can ask us to limit how we use your personal information.
Your right to object to processing – You can object to the processing of your personal data.
Your right to data portability – You can ask us to transfer your personal information to another organisation or to you.
Your right to withdraw consent – When consent is our lawful basis, you can withdraw it at any time.
If you make a request, we must respond without undue delay and within one month. To make a data protection rights request, contact us using the details at the top of this privacy notice.
Our Lawful Bases for the Collection and Use of Your Data
To Provide and Improve Products and Services
Consent – We have your permission after giving all relevant information.
Contract – We need the information to enter into or carry out a contract.
Legitimate interests – We use information in a way that benefits you or us without causing undue harm. Our interests include:
Understanding client needs
Delivering services effectively
Improving quality and usability
Personalising communication
Supporting client growth
This use is limited, relevant, and not sensitive in nature. Clients would reasonably expect us to use their data to improve services.
For Information Updates or Marketing
Consent – We have your permission.
Legitimate interests – We send occasional updates to existing clients and contacts to:
Share service changes or improvements
Offer relevant insights or promotions
Maintain professional relationships
Communications are relevant, minimal, and always include an opt-out option.
For Research or Archiving Purposes
Consent – We have your permission.
Legal obligation – We must keep data to meet legal requirements.
Legitimate interests – We retain minimal data to:
Improve service quality
Analyse past work
Ensure continuity and accountability
This processing is necessary and proportionate. The data is often anonymised or pseudonymised, and the privacy impact is low.
Where We Get Personal Information From
Directly from you (e.g., enquiries, forms, meetings)
Public sources (e.g., websites, social media)
Referrals from clients or partners
Tools we use (e.g., domain registrars, analytics, CRM systems)
How Long We Keep Information [We retain client financial records for 6 years, project files for 2 years, and marketing contact data for no longer than 24 months without renewed consent.” ]
For more information on retention periods or criteria, contact us using the details provided.
Who We Share Information With
Data Processors Bradley Roberts and others who perform functions for us, including:
Website hosting and domain services
Email and marketing tools
Payment and invoicing systems
Cloud storage for project files
IT and security services
CRM systems
Each processor acts on our instructions and must keep information secure and confidential.
Others We Share With
Financial or fraud investigation authorities
Regulatory authorities
Organisations we’re legally required to share data with
Suppliers and service providers involved in delivering our services
How to Complain
If you have concerns about how we use your personal data, contact us using the details above.
If you remain dissatisfied, you can complain to the ICO: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last Updated 3/8/25
BR Digital Solutions Ltd Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact Details Email: contact@brightpeak.agency
What Information We Collect, Use, and Why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Gender
Usage data (including information about how you interact with and use our website, products and services)
Website user information
We collect or use the following personal information for information updates or marketing purposes:
Names and contact details
Profile information
Marketing preferences
Website and app user journey information
We collect or use the following personal information for research or archiving purposes:
Names and contact details
Website and app user journey information
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are briefly outlined below. You can find more about your data protection rights and applicable exemptions on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information, including where we get it from and who we share it with.
Your right to rectification – You can ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You can ask us to delete your personal information.
Your right to restriction of processing – You can ask us to limit how we use your personal information.
Your right to object to processing – You can object to the processing of your personal data.
Your right to data portability – You can ask us to transfer your personal information to another organisation or to you.
Your right to withdraw consent – When consent is our lawful basis, you can withdraw it at any time.
If you make a request, we must respond without undue delay and within one month. To make a data protection rights request, contact us using the details at the top of this privacy notice.
Our Lawful Bases for the Collection and Use of Your Data
To Provide and Improve Products and Services
Consent – We have your permission after giving all relevant information.
Contract – We need the information to enter into or carry out a contract.
Legitimate interests – We use information in a way that benefits you or us without causing undue harm. Our interests include:
Understanding client needs
Delivering services effectively
Improving quality and usability
Personalising communication
Supporting client growth
This use is limited, relevant, and not sensitive in nature. Clients would reasonably expect us to use their data to improve services.
For Information Updates or Marketing
Consent – We have your permission.
Legitimate interests – We send occasional updates to existing clients and contacts to:
Share service changes or improvements
Offer relevant insights or promotions
Maintain professional relationships
Communications are relevant, minimal, and always include an opt-out option.
For Research or Archiving Purposes
Consent – We have your permission.
Legal obligation – We must keep data to meet legal requirements.
Legitimate interests – We retain minimal data to:
Improve service quality
Analyse past work
Ensure continuity and accountability
This processing is necessary and proportionate. The data is often anonymised or pseudonymised, and the privacy impact is low.
Where We Get Personal Information From
Directly from you (e.g., enquiries, forms, meetings)
Public sources (e.g., websites, social media)
Referrals from clients or partners
Tools we use (e.g., domain registrars, analytics, CRM systems)
How Long We Keep Information [We retain client financial records for 6 years, project files for 2 years, and marketing contact data for no longer than 24 months without renewed consent.” ]
For more information on retention periods or criteria, contact us using the details provided.
Who We Share Information With
Data Processors Bradley Roberts and others who perform functions for us, including:
Website hosting and domain services
Email and marketing tools
Payment and invoicing systems
Cloud storage for project files
IT and security services
CRM systems
Each processor acts on our instructions and must keep information secure and confidential.
Others We Share With
Financial or fraud investigation authorities
Regulatory authorities
Organisations we’re legally required to share data with
Suppliers and service providers involved in delivering our services
How to Complain
If you have concerns about how we use your personal data, contact us using the details above.
If you remain dissatisfied, you can complain to the ICO: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last Updated 3/8/25
Cookies Technologies
Cookies are small files stored on your device that help us understand how you interact with our website. We use them to analyze measure traffic, and tailor your browsing experience. These cookies may track metrics like time spent on pages, click-through paths, or device type. While cookies are helpful, we understand your right to privacy — you can choose to disable or manage them through your browser settings Disabling cookies may limit some site functionality, but it won’t prevent access to most of our content.
Third-Party Services
To operate efficiently and deliver the best service possible, we occasionally use third-party tools such as Google Analytics cloud-based on project management platforms, email service providers, and secure payment gateways. These tools may process limited personal data on our behalf. However, we ensure that any third party we work with is reputable, secure, and fully compliant with privacy regulations. They’re only given access to the data necessary for their service, and they are contractually obligated to protect it and use it only for authorized purposes.
→ Google Analytics (for website insights)
→ Payment processors (for invoicing)
→ Cloud platforms (for project collaboration)